Terms of service
Terms of Service
Last updated on October 20, 2026
This Terms of Service Agreement (the “Agreement”) serves as a binding legal contract between Qizz, LLC, an Arizona limited liability company (“Company,” “Qizz,” “we,” “our”, and “us”) and you (“you”, “your” or “user”) and governs your use of https://www.qizzdiamonds.com; and/or any of our third party pages, accounts, or social media (collectively or individually, the “Site”), together with all information, content, products (whether free or purchased), materials and services we make available to you through the Site, (which, together with the Site, shall be collectively and individually referred to as the “Services” or “Products”). By accessing the Site and/or purchasing any Products, you are agreeing to be bound by this Agreement, which includes our Privacy Policy. If you do not agree with any of these terms, you are prohibited from using or accessing the Site or purchasing any Products.
1. Updates to this Agreement
We may, at any time, revise, change, or otherwise update this Agreement. The effective version of this Agreement will be available for your review on the Site, and the date that the Agreement was last updated will be noted at the top of this page accordingly. You agree that you will review this Agreement for any updates each time prior to using the Site, and that you will be bound by any such revisions or updates by proceeding to use the Site.
2. Registering Your Account
You may purchase from Qizz as a guest or by creating an account. If you create an account, you agree that all of your account information is true and complete, and you will keep your account information current. If you create a Qizz account, we will either assign you a password or let you choose your own password to enable you to access and use certain portions of the Services.
You agree to keep your username and password confidential, that you are solely responsible for maintaining the confidentiality of your username and password, and that you are solely responsible for restricting access to your computer(s) or mobile device(s). You agree to access the Site from devices that have up-to-date operating systems and security software. You agree not to allow anybody else to use your account, including in any way that is meant to circumvent any obligation under this Agreement. Each time a valid password is used with your account, you will be deemed to be authorized to access and use the Services, and we have no obligation to investigate the authorization or source of any such access or use of the Services. You agree that you will be responsible for all activities that occur under your account or password, including, without limitation, purchases made, and anything else that occurs, through your account, whether or not such access to and use of the Services is actually authorized by you, including without limitation, all communications and transmissions and all obligations (including without limitation, financial obligations) incurred through such access or use.
YOU ASSUME THE ENTIRE RISK FOR THE FRAUDULENT, UNAUTHORIZED, OR OTHERWISE IMPROPER USE OF YOUR PASSWORD. WE SHALL BE ENTITLED TO RELY ON THE GENUINENESS AND AUTHORITY OF ALL INSTRUCTIONS RECEIVED BY US WHEN ACCOMPANIED BY SUCH PASSWORD, AND TO ACT ON SUCH INSTRUCTIONS. In order to mitigate damages, if you believe someone placed an unauthorized order on your behalf, you agree to notify us immediately of any suspected unauthorized activity on your account by sending an email to orders@qizzdiamonds.com.
3. Age of 18 or older
You must be at least 18 years of age to create an account, and by creating an account, you represent and warrant that you are at least 18 years of age.
4. Use of the Site/Services
Without limiting anything in this Agreement, you agree that, without our consent, you will not: breach this Agreement or any other agreement or policy that you have entered with us; abuse or exploit the terms of any promotion; violate any law, statute, ordinance, or regulation (for example, those governing financial services, consumer protections, unfair competition, anti-discrimination or false advertising) or act in an unauthorized, deceptive, fraudulent or otherwise unlawful manner, including by providing false, inaccurate, or misleading personal Information; create more than one account for yourself, by, among other methods, using a name that is not yours, using temporary email address(es) or phone number(s), or providing any other falsified personal information, including, without limitation, for the purpose of misuse of promotions; use the Services or the Site for the benefit of exploiting any Service or Site for any commercial purpose; infringe on our or any third-party's copyright, patent, trademark, trade secret or other intellectual property rights, or rights of publicity or privacy; act in a manner that: (a) violates or infringes the copyrights, patents, trademarks, service marks, trade secrets, or other proprietary rights of any person; (b) is libelous, threatening, defamatory, obscene, indecent, pornographic, or could give rise to any civil or criminal liability under U.S. or international law; or (c) includes any bugs, viruses, worms, trap doors, backdoors, rootkits, Trojan horses or other malicious or harmful code or properties; refuse to cooperate in an investigation regarding, or provide confirmation, of your identity or personal information you provide to us; use the Services in a manner that results in, or may result in, complaints, disputes, claims, reversals, chargebacks, fees, fines, penalties and other liability to us, a user, a third party, or you; use your account or the Services in a manner that we, Visa, MasterCard, American Express or Discover reasonably believe to be an abuse of the credit card system or a violation of credit card association rules; disclose or distribute another user's personal information to a third party, or use the information for marketing purposes, unless you receive the user's express consent to do so; take any action that imposes an unreasonable or disproportionately large load on our Infrastructure; use an anonymizing proxy or use any robot, spider, other automatic device, or manual process to monitor or copy the Services or Site; use any device, software or routine to bypass our robot exclusion headers, or interfere or attempt to interfere, with the Site or any other Service; frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Qizz; use any meta tags or any other “hidden text” utilizing the Qizz name or Trademarks; take any action that may cause us to lose any of the services from our internet service providers, payment processors, or other suppliers; or use the Services or the Site to test credit card behaviors.
We reserve the right to refuse service, terminate accounts, suspend accounts, prevent the application of a promotion, remove or edit content or products, cancel orders at any time and in our sole discretion, and/or take any other legal action available to us under this Agreement or at law, including, without limitation, if we believe that your conduct violates this Agreement, applicable law, is harmful to our interests, or is against, without limitation, the spirit of this Agreement, the Services, or a particular promotion.
Subject to your compliance with your obligations under this Agreement, the intended use of the Services and your payment of any costs or fees for the Services, we hereby grant you a single, non-exclusive, non-transferable, non-sublicensable, revocable limited personal license to access and use the Site. Any violation, misuse, or breach of, or failure to comply with, the Agreement shall result in the immediate revocation and termination of the license granted to you, without notice to you. All rights not expressly granted to you in under this Agreement are reserved and retained by Qizz or its licensors, suppliers, publishers, rights holders, or other content providers. Much of the information and data and many of the images on the Site are updated on a real-time basis and are proprietary or may be licensed to us by others. Therefore, except as permitted by this Agreement, you may not reproduce, distribute, use, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile, hack or otherwise exploit the Site, any other or any portion thereof, unless expressly permitted by us in writing prior to such action.
Apart from web browsers, mobile operating systems and approved APIs, you agree not to use any software, program, application or any other device to access or log on to our computer systems, the Site, or to automate the process of obtaining, downloading, transferring or transmitting any content, information to or from our computer systems or the Site. You agree not to alter or misuse screenshots obtained from the Site or use product images outside of the Site. You may not incorporate any portion of the Services into your own programs or compile any portion of them in combination with your own programs, transfer it for use with another service, or sell, rent, lease, lend, loan, distribute or sub-license the Site or any other Service or otherwise assign any rights to the Services in whole or in part.
5. Taxes and Shipping
Taxes
Items sold on the Site may be subject to tax, governmental charges, or deposit fees. In most cases, prior to submitting your purchase request, you will see an estimate of the taxes and other fees to be collected on your order. This amount will depend on various factors, including the items purchased, and the shipment destination. In certain limited circumstances, the tax amount may be included in the price of a product. We reserve the right to adjust and/or add any applicable taxes accordingly.
Shipping
Complimentary Shipping & Delivery Standards To ensure your piece arrives securely, Qizz provides complimentary insured shipping on all orders. Because we deal exclusively in high-value luxury goods, we enforce strict delivery protocols to protect your investment:
Adult Signature Required: All shipments strictly require an indirect or direct signature by an adult (18 years of age or older) at the time of delivery. Packages will not be left unattended.
Eligible Addresses: We only deliver to physical, permanent residential or commercial addresses. We do not ship to P.O. Boxes, APO/FPO/DPO military addresses, hotels, motels, forwarding centers, or temporary lodging. Orders placed with these destinations will be automatically held or canceled.
Carriers & Timelines Shipments are delivered by specialized high-value couriers via USPS, UPS®, FedEx®, or other secure carriers. While we provide estimated tracking, Qizz cannot and does not guarantee specific delivery dates. Actual transit times depend on carrier schedules, holiday closures, payment processing verification, customs or security clearances, and weather delays.
Insurance & Risk of Loss Qizz insures all shipments during transit. The risk of loss and title to the product transfers to you at the exact moment the carrier secures the required adult signature confirmation at the delivery address. In the event of a delivery dispute, the carrier's official delivery confirmation (including signature logs and digital documentation) shall conclusively establish that you received the product.
If your package is lost or damaged before delivery, please contact us right away. We will open a claim with the carrier and our insurer and keep you informed throughout. Once the claim review is complete, we will replace your piece or issue a full refund. Qizz is not responsible for delivery delays caused by the carrier.
Questions & Support If you need to coordinate a specific delivery window or have questions about an active shipment, please contact our concierge team at orders@qizzdiamonds.com.
6. Product Descriptions and Images
We take great care to describe our Products accurately on the Site, including metal type, karat, and diamond and gemstone specifications. Diamond and gemstone weights, grades, and measurements are stated within standard industry tolerances, and as each piece is handcrafted, minor variations may occur. While we strive for accuracy, errors may occasionally occur. If a Product you receive does not match its description, you may return it for a refund in accordance with our Return Policy.
We may also include images of Products. Product images used on the Site are intended to provide a general portrayal of how certain product styles or designs may appear and may not represent the exact size, color, or other specific appearance details of the specific product you are purchasing. The Product you receive may slightly vary from the image of the Product on the Site. To the extent the variation is unacceptable, the Product may be returned for a refund, subject to our return policy.
7. Promotions
Promotional Emails
As a user, you agree to receive newsletters and promotional emails, including, without limitation, certain third-party offers. You may opt-out of these promotions by clicking the “opt-out” in the applicable email or by emailing us at ciao@qizzdiamonds.com with the following: “Opt-out Request.”
8. Intellectual Property
All text, data, graphics, button icons, images, audio clips, and software (collectively, “Content”) on the Site are the exclusive intellectual property of Qizz, are licensed to Qizz by third parties, or are otherwise permitted to be used by Qizz. The collection, arrangement, and assembly of all Content on the Site (the “Compilation”) belongs exclusively to Qizz. The Services and the Site, their Content and Compilation, and all software used therein is owned by, licensed to, or otherwise permitted to be used by Qizz and all owned intellectual property is protected by United States Copyright Act of 1976, as amended, Title 35 of the United States Code, each other applicable domestic law and all applicable intellectual property laws of other countries.
The use of any of Qizz Intellectual Property (as defined below), or the Intellectual Property of third parties that appears on the Site, without our express written consent, or the express written consent of such third parties, is strictly prohibited. “Intellectual Property” includes, but is not limited to, all content, compilation, software, logos, slogans, trade names, meta tags, and all other copyrighted information, trademarks or service marks, trade secrets, and patents.
9. Limited Warranty and Disclaimers
QIZZ 3-YEAR LIMITED WARRANTY
Who is covered
This limited warranty is given by Qizz, LLC to the original purchaser of Qizz jewelry bought directly from Qizz, online or in person.
What is covered
For three (3) years from the date of delivery, we warrant that your Qizz piece will be free from defects in materials and craftsmanship. This includes loose or lost stones caused by a setting defect, prong failure, clasp failure, solder or link breakage, and, for enamel pieces, separation of the enamel inlay from its metal setting.
What we will do
If our jewelers confirm a covered defect, we will repair your piece at no charge. If it cannot be repaired, we will replace it with the same or a comparable piece of equal value. We cover fully insured shipping both ways. Every piece sent to us for a warranty repair is returned professionally cleaned and polished.
What is not covered
- Loss, theft, or damage caused by accident, impact, misuse, or improper care or storage
- Normal wear, such as scratches, dents, or bending. Solid gold is a soft metal and naturally shows wear over time.
- Damage caused by resizing, repair, engraving, or alteration performed by anyone other than Qizz
- Enamel surface scratches, chips, cracks, peeling, or discoloration caused by daily wear, impact, or chemicals such as perfume, sanitizer, solvents, or chlorine
How to make a claim
Within the warranty period, you can start a claim in either of two ways: email orders@qizzdiamonds.com, or submit a request through our Submit a Return page at https://www.qizzdiamonds.com/pages/submit-a-return. Please include your order number and photos of the issue. We will send you a complimentary, fully insured shipping label. Once our jewelers have inspected your piece, we will confirm whether the issue is covered and complete any covered repair, typically within 2 weeks. If the issue is not covered, we will send you a repair quote. If you decline the quote, we will return your piece to you at no charge. If a defect appears within your return window, you may choose either a repair under this warranty or a refund under our Return Policy described in Section 12.
Implied warranties
Any implied warranties, including the implied warranties of merchantability and fitness for a particular purpose, are limited to the three-year duration of this warranty. Some states do not allow limitations on how long an implied warranty lasts, so this limitation may not apply to you.
Your rights
This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.
Disclaimer of Other Warranties. Products purchased from Qizz are covered by our 3-Year Limited Warranty and our Return Policy. Except as stated in those policies and to the extent permitted by law, the Site and Services are provided "as is" and "as available." The Company, its subsidiaries, affiliates, and licensors do not warrant that (a) the Site will function uninterrupted, secure, or available at any particular time or location; (b) any errors or defects on the Site will be corrected; (c) the Site is free of viruses or other harmful components; or (d) the results of using the Site will meet your requirements.
10. Limitation of Liability and Release
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NEITHER THE COMPANY, ITS LICENSORS, SUPPLIERS, PARTNERS, AFFILIATES NOR THIRD-PARTY SERVICE PROVIDERS SHALL BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES, OR ANY OTHER FORM OF DAMAGES IN ANY MANNER ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, YOUR USE OF THE SITE, ANY PRODUCTS OR ANY SERVICES, REGARDLESS IF CAUSED BY NEGLIGENCE OR GROSS NEGLIGENCE OF THE COMPANY AND REGARDLESS OF THE FORM OF ACTION, THE BASIS OF THE CLAIM, OR WHETHER OR NOT THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES BEYOND THE MONETARY AMOUNT YOU PAID FOR THE SERVICES AND/OR PRODUCTS. Nothing in this Section limits your rights under our 3-Year Limited Warranty or our Return Policy, or any rights that cannot be limited under applicable law.
IN THE EVENT YOU HAVE ANY DISPUTE WITH ONE OR MORE THIRD PARTIES AS A RESULT OF YOUR USE OF THE SITE, ANY PRODUCTS OR THE SERVICES, OR ARE IN ANY WAY DAMAGED AS A RESULT OF ANY THIRD PARTY IN CONNECTION THEREWITH, YOU HEREBY RELEASE AND COVENANT NOT TO SUE OR OTHERWISE MAKE A CLAIM, DEMAND OR FILE ANY LEGAL ACTION OR INSTITUTE ANY LEGAL OR REGULATORY PROCEEDINGS AGAINST US, OUR AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, ATTORNEYS, REPRESENTATIVES AND SUPPLIERS FROM, FOR ANY CLAIMS, ACTIONS, DEMANDS OR DAMAGES (WHETHER DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL), OF WHATEVER KIND OR NATURE, KNOWN OR UNKNOWN, SUSPECTED OR UNSUSPECTED, WHETHER FORESEEABLE OR NOT, DISCLOSED OR UNDISCLOSED.
IF YOU ARE A CALIFORNIA RESIDENT, BY ACCEPTING THIS AGREEMENT YOU ARE WAIVING CALIFORNIA CIVIL CODE SECTION 1542 WHICH STATES “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM OR HER MUST HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR”.
11. Indemnification
You agree, to the fullest extent permitted by law, to indemnify and hold Qizz and its affiliates, officers, directors, representatives, members, shareholders, agents, suppliers, distributors, employees, service or third party providers, contractors, subcontractors, and licensors harmless from any claim, demand, damages, penalties, fines, costs, amounts paid in settlement, liabilities, obligations, taxes, liens, losses, expenses, fees and court costs and reasonable attorneys' fees and expenses incurred in connection with any litigation made by any third party arising from: (i) your use of and/or access to the Site or any Services or Product; (ii) your violation of any part of this Agreement; (iii) your violation of law or of any third-party right, including without limitation infringement of the rights of a third party or of any copyright, property, or privacy right; (iv) any claims resulting from content you supply; (v) your unconscionable commercial conduct; or (vi) any other claim that your use of the Site or any Services caused damage to a third party. Qizz reserves the right, at its own expense, to assume exclusive defense and control of any matter otherwise subject to indemnification by you and, in any case, you agree to cooperate with Qizz if and as requested by Qizz in the defense of such matter.
12. Return Policy
If you are not entirely satisfied with your purchase, you may return eligible items for a refund under the following conditions:
(1) Timeframe: You must initiate your return within twenty-one (21) days of the original delivery date by emailing orders@qizzdiamonds.com or through our Submit a Return page at https://www.qizzdiamonds.com/pages/submit-a-return. We will send you a complimentary, fully insured prepaid shipping label. The item must be shipped within seven (7) days of receiving the label.
Holiday Returns: Orders delivered between November 1 and December 24 may be returned until January 15 of the following year, subject to all other conditions of this Return Policy.
(2) Condition: The item must be unworn, unused, unaltered, and unmodified.
(3) Packaging & Documentation: The item must be returned in its original packaging, including all boxes, paperwork, gemological certificates, labels, tags, and accessories, together with the original packing slip or a copy of your receipt. A note explaining the reason for your return is appreciated but not required.
(4) Secure Shipping: To ensure your return is tracked and insured, please hand the package to a staff member at an official FedEx or UPS location and keep your receipt. Please do not use unattended drop boxes. Returns shipped with labels not provided by Qizz are not covered by our transit insurance.
(5) Inspection & Refund: Once we receive your return, our jewelers will inspect it. If the item is returned in the condition in which it was delivered, we will refund the full purchase price to your original method of payment within fourteen (14) days of receiving it, with no restocking fee. Optional express shipping charges are non-refundable, unless your item arrived damaged or defective, in which case no fees apply and we will also refund any express shipping charges.
(6) Restocking & Inspection Fee: If an item is returned worn, altered, or damaged after delivery, or missing its original packaging, certificates, or documentation, we may deduct a restocking and inspection fee of up to twenty percent (20%) of the purchase price, or decline the return. We will notify you before processing your refund.
(7) Made to Order & Final Sale: Pieces made to order in our standard sizes and lengths are eligible for return under this policy. Special orders, custom designs, custom sizes or lengths, and jewelry that has been engraved, resized, altered, or modified are final sale and cannot be returned. Final sale items remain covered by our 3-Year Limited Warranty described in Section 9.
Defects After the Return Window: If a manufacturing defect appears after your return window has ended, your piece is covered by our 3-Year Limited Warranty described in Section 9.
13. Modifications to the Site and Services
Qizz reserves the right to terminate, modify, cancel or discontinue, temporarily or permanently, all or any portion of the Products and Services with or without notice.
14. Legal Compliance
You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
15. Termination and Effect of Termination
In addition to any other legal or equitable remedies, we may, without prior notice to you, immediately terminate this Agreement and/or or terminate or revoke any or all your rights granted under this Agreement. Upon any such termination, you shall immediately cease all access to and use of the Site or any Services and we shall, in addition to any other legal or equitable remedies, immediately revoke all usernames, password(s), and account identification issued to you and deny your access to and use of the Site and all Services, in whole or in part. Any termination of this Agreement shall not affect the respective rights and obligations (including without limitation, payment obligations) of the parties arising before the date of termination.
16. Miscellaneous
Choice of Law and Forum. This Agreement shall be governed and construed in accordance with the laws of Arizona, United States, without regard to its conflict of law provisions. All disputes related to this Agreement or any Services shall be resolved by litigation in the federal or state courts located in the State of Arizona, USA, Maricopa County, and each Party irrevocably consents to the jurisdiction of such courts and hereby waives any jurisdictional or venue defenses available for any and all disputes between the parties, whether related to this Agreement, the Services, or otherwise, and whether the dispute sounds in tort, contract, or otherwise.
Waiver. No waiver by either party of any default shall be deemed as a waiver of prior or subsequent default of the same of other provisions of this Agreement.
Survival. If any term, clause or provision hereof is held invalid or unenforceable by a court of competent jurisdiction such invalidity shall not affect the validity or operation of any other term, clause or provision and such invalid term, clause or provision shall be deemed to be severed from the Agreement.
Attorneys’ Fees. If any proceeding or action shall be brought to recover any amount under this Agreement, or for or on account of any breach hereof, or to enforce or interpret any of the terms, covenants, or conditions of this Agreement, the prevailing party shall be entitled to recover from the other party, as part of the prevailing party's costs, reasonable attorneys' fees, the amount of which shall be fixed by the court, and shall be made a part of any award or judgment rendered (regardless of whether or not the matter is contested).
Force Majeure. The Company shall not be responsible for, or be considered in breach or default of this Agreement, on account of any failure to perform or delay in the performance of any obligation hereunder caused by the death or disability of a member of the Company, an act of God, fire, war, act of terrorism, insurrection, riot, labor disturbance (including strike and lockout), equipment malfunction, computer hacker, cut wire or fiber, governmental regulation or interference or other events not within the reasonable control of the Company, regardless of whether such events or interference could or should have been completed.
17. Copyright Complaints and DMCA Policy
We observe and comply with the DMCA, and have adopted the following Notice and Takedown Policy relating to claims of copyright infringement concerning any content on this Site or any related media.
Notice of Claimed Infringement
If you believe that your work has been copied in a way that constitutes copyright infringement, please provide our designated copyright agent identified below with the following information:
(1) Your name, address, telephone number, and e-mail address;
(2) A description of the copyrighted work that you claim has been infringed;
(3) The exact URL or web address where the alleged infringing material is located, along of a screenshot showing where the alleged infringing material is located;
(4) A statement by you that you have a good faith belief that the disputed use has not been authorized by you, your agent, or the law;
(5) Your electronic or physical signature or the electronic or physical signature of the person authorized to act on your behalf (it’s okay to just type your full name at the end of your notice); and
(6) A statement by you, made under penalty of perjury, that the information in your notice is accurate, and that you are the copyright owner or authorized to act on the copyright owner’s behalf.
NOTE: If you submit a removal request and you are NOT the copyright owner, or if you make any false statement in your demand (including a statement that our use of images is infringing when the use is clearly fair), you should be aware that the law imposes substantial liability for any damages and any attorney’s fees incurred as a result. See 17 U.S.C. § 512(f).
Please do not send other inquires or information to our designated agent.
You may send your DMCA notice to our registered DMCA agent via email to eren@qizzdiamonds.com. Rather than emailing us, DMCA notices can be submitted in writing to our designated DMCA Agent (our “Agent”): O. Eren Bayramoglu, 4340 East Indian School Rd., Ste. 21-150, Phoenix, AZ 85018. Mailing DMCA notices is strongly discouraged and may delay processing of your request.
Our compliance with the DMCA should not be considered a promise, either express or implied, to remove any material from this Site. Removal is always done at our sole and absolute discretion, regardless of any discretionary take down procedures, including the following, that we may elect to adopt and/or utilize.
Upon receipt of any notification of claimed copyright infringement, we reserve the right, at any time, without notice or liability, to disable access to, or remove any material or activity accessible on or from the Site or any materials claimed to be infringing. We will attempt to act expeditiously to remove access to all material that infringes on another's copyright, according to the procedure set forth in 17 U.S.C. §512 of the "DMCA".
If any DMCA notice does not comply with §512 of the DMCA, but does comply with three requirements for identifying sites that are infringing according to §512 of the DMCA, we may attempt, but are under no obligation, to contact or take other reasonable steps to contact the complaining party to help that party comply with the notice requirements. When our Agent receives a valid notice, we will attempt to expeditiously remove and/or disable access to the infringing material and shall notify the affected user. Then, the affected user may submit a counter-notification to our Agent containing a statement made under penalty of perjury that the user has a good faith belief that the material was removed because of misidentification of the material. After our Agent receives the counter-notification, we may replace the material at issue within 10-14 days after receipt of the counter-notification unless our Agent receives notice that a court action has been filed by the complaining party seeking an injunction against the infringing activity.
18. Contact Us
For questions or comments regarding the Site or any Products or Services, please contact us using the information below:
Email: ciao@qizzdiamonds.com