Terms of service
Terms of Service
Last updated on June 24, 2026
This Terms of Service Agreement (the “Agreement”) serves as a binding legal contract between Qizz, LLC, an Arizona limited liability company (“Company,” “Qizz,” “we,” “our”, and “us”) and you (“you”, “your” or “user”) and governs your use of https://www.qizzdiamonds.com; and/or any of our third party pages, accounts, or social media (collectively or individually, the “Site”), together with all information, content, products (whether free or purchased), materials and services we make available to you through the Site, (which, together with the Site, shall be collectively and individually referred to as the “Services” or “Products”). By accessing the Site and/or purchasing any Products, you are agreeing to be bound by this Agreement, which includes our Privacy Policy. If you do not agree with any of these terms, you are prohibited from using or accessing the Site or purchasing any Products.
1. Updates to this Agreement
We may, at any time, revise, change, or otherwise update this Agreement. The effective version of this Agreement will be available for your review on the Site, and the date that the Agreement was last updated will be noted at the top of this page accordingly. You agree that you will review this Agreement for any updates each time prior to using the Site, and that you will be bound by any such revisions or updates by proceeding to use the Site.
2. Registering Your Account
To make a purchase from Qizz™, you must create an account and meet the other requirements established by this Agreement. By creating an account, you agree that all of your account information is true and complete, and you will keep your account information current. If you create a Qizz account, we will either assign you a password or let you choose your own password to enable you to access and use certain portions of the Services.
You agree to keep your username and password confidential, that you are solely responsible for maintaining the confidentiality of your username and password, and that you are solely responsible for restricting access to your computer(s) or mobile device(s). You agree to access the Site from devices that have up-to-date operating systems and security software. You agree not to allow anybody else to use your account, including in any way that is meant to circumvent any obligation under this Agreement. Each time a valid password is used with your account, you will be deemed to be authorized to access and use the Services, and we have no obligation to investigate the authorization or source of any such access or use of the Services. You agree that you will be responsible for all activities that occur under your account or password, including, without limitation, purchases made, and anything else that occurs, through your account, whether or not such access to and use of the Services is actually authorized by you, including without limitation, all communications and transmissions and all obligations (including without limitation, financial obligations) incurred through such access or use.
YOU ASSUME THE ENTIRE RISK FOR THE FRAUDULENT, UNAUTHORIZED, OR OTHERWISE IMPROPER USE OF YOUR PASSWORD. WE SHALL BE ENTITLED TO RELY ON THE GENUINENESS AND AUTHORITY OF ALL INSTRUCTIONS RECEIVED BY US WHEN ACCOMPANIED BY SUCH PASSWORD, AND TO ACT ON SUCH INSTRUCTIONS. In order to mitigate damages, if you believe someone placed an unauthorized order on your behalf, you agree to notify us immediately of any suspected unauthorized activity on your account by sending an email to orders@qizzdiamonds.com.
3. Age of 18 or older
You must be at least 18 years of age to create an account, and by creating an account, you represent and warrant that you are at least 18 years of age.
4. Use of the Site/Services
Without limiting anything in this Agreement, you agree that, without our consent, you will not: breach this Agreement or any other agreement or policy that you have entered with us; abuse or exploit the terms of any promotion; violate any law, statute, ordinance, or regulation (for example, those governing financial services, consumer protections, unfair competition, anti-discrimination or false advertising) or act in an unauthorized, deceptive, fraudulent or otherwise unlawful manner, including by providing false, inaccurate, or misleading personal Information; create more than one account for yourself, by, among other methods, using a name that is not yours, using temporary email address(es) or phone number(s), or providing any other falsified personal information, including, without limitation, for the purpose of misuse of promotions; use the Services or the Site for the benefit of exploiting any Service or Site for any commercial purpose; infringe on our or any third-party's copyright, patent, trademark, trade secret or other intellectual property rights, or rights of publicity or privacy; act in a manner that: (a) violates or infringes the copyrights, patents, trademarks, service marks, trade secrets, or other proprietary rights of any person; (b) is libelous, threatening, defamatory, obscene, indecent, pornographic, or could give rise to any civil or criminal liability under U.S. or international law; or (c) includes any bugs, viruses, worms, trap doors, backdoors, rootkits, Trojan horses or other malicious or harmful code or properties; refuse to cooperate in an investigation regarding, or provide confirmation, of your identity or personal information you provide to us; use the Services in a manner that results in, or may result in, complaints, disputes, claims, reversals, chargebacks, fees, fines, penalties and other liability to us, a user, a third party, or you; use your account or the Services in a manner that we, Visa, MasterCard, American Express or Discover reasonably believe to be an abuse of the credit card system or a violation of credit card association rules; disclose or distribute another user's personal information to a third party, or use the information for marketing purposes, unless you receive the user's express consent to do so; take any action that imposes an unreasonable or disproportionately large load on our Infrastructure; use an anonymizing proxy or use any robot, spider, other automatic device, or manual process to monitor or copy the Services or Site; use any device, software or routine to bypass our robot exclusion headers, or interfere or attempt to interfere, with the Site or any other Service; frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Qizz; use any meta tags or any other “hidden text” utilizing the Qizz name or Trademarks; take any action that may cause us to lose any of the services from our internet service providers, payment processors, or other suppliers; or use the Services or the Site to test credit card behaviors.
We reserve the right to refuse service, terminate accounts, suspend accounts, prevent the application of a promotion, remove or edit content or products, cancel orders at any time and in our sole discretion, and/or take any other legal action available to us under this Agreement or at law, including, without limitation, if we believe that your conduct violates this Agreement, applicable law, is harmful to our interests, or is against, without limitation, the spirit of this Agreement, the Services, or a particular promotion.
Subject to your compliance with your obligations under this Agreement, the intended use of the Services and your payment of any costs or fees for the Services, we hereby grant you a single, non-exclusive, non-transferable, non-sublicensable, revocable limited personal license to access and use the Site. Any violation, misuse, or breach of, or failure to comply with, the Agreement shall result in the immediate revocation and termination of the license granted to you, without notice to you. All rights not expressly granted to you in under this Agreement are reserved and retained by Qizz or its licensors, suppliers, publishers, rights holders, or other content providers. Much of the information and data and many of the images on the Site are updated on a real-time basis and are proprietary or may be licensed to us by others. Therefore, except as permitted by this Agreement, you may not reproduce, distribute, use, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile, hack or otherwise exploit the Site, any other or any portion thereof, unless expressly permitted by us in writing prior to such action.
Apart from web browsers, mobile operating systems and approved APIs, you agree not to use any software, program, application or any other device to access or log on to our computer systems, the Site, or to automate the process of obtaining, downloading, transferring or transmitting any content, information to or from our computer systems or the Site. You agree not to alter or misuse screenshots obtained from the Site or use product images outside of the Site. You may not incorporate any portion of the Services into your own programs or compile any portion of them in combination with your own programs, transfer it for use with another service, or sell, rent, lease, lend, loan, distribute or sub-license the Site or any other Service or otherwise assign any rights to the Services in whole or in part.
5. Taxes and Shipping
Taxes
Items sold on the Site may be subject to tax, governmental charges, or deposit fees. In most cases, prior to submitting your purchase request, you will see an estimate of the taxes and other fees to be collected on your order. This amount will depend on various factors, including the items purchased, and the shipment destination. In certain limited circumstances, the tax amount may be included in the price of a product. We reserve the right to adjust and/or add any applicable taxes accordingly.
To ensure your piece arrives securely, Qizz provides complimentary insured shipping on all orders. Because we deal exclusively in high-value luxury goods, we enforce strict delivery protocols to protect your investment:
Adult Signature Required: All shipments strictly require an indirect or direct signature by an adult (18 years of age or older) at the time of delivery. Packages will not be left unattended.
Eligible Addresses: We only deliver to physical, permanent residential or commercial addresses. We do not ship to P.O. Boxes, APO/FPO/DPO military addresses, hotels, motels, forwarding centers, or temporary lodging. Orders placed with these destinations will be automatically held or canceled.
Carriers & Timelines Shipments are delivered by specialized high-value couriers via USPS, UPS®, FedEx®, or other secure carriers. While we provide estimated tracking, Qizz cannot and does not guarantee specific delivery dates. Actual transit times depend on carrier schedules, holiday closures, payment processing verification, customs or security clearances, and weather delays.
Insurance & Risk of Loss: Qizz insures all shipments during transit. The risk of loss and title to the product transfers to you at the exact moment the carrier secures the required adult signature confirmation at the delivery address. In the event of a delivery dispute, the carrier's official delivery confirmation (including signature logs and digital documentation) shall conclusively establish that you received the product.
To the extent any loss or damage occurs during transport prior to delivery, your remedy is strictly limited to the applicable insurance proceeds provided by our third-party jewelry insurance carrier. You agree that Qizz will not be held liable beyond these insurance proceeds for the conduct of the shipper or transit delays.
Questions & Support If you need to coordinate a specific delivery window or have questions about an active shipment, please contact our concierge team at orders@qizzdiamonds.com.
6. Product Descriptions and Images
We may include descriptions on the Site about Products and Services. We do not, however, represent or warrant that any such descriptions are completely accurate, reliable, current, or error-free. Unfortunately, mistakes do happen. To the extent a description contains significant error, the Product may be returned for a refund, subject to our return policy.
We may also include images of Products. Product images used on the Site are intended to provide a general portrayal of how certain product styles or designs may appear and may not represent the exact size, color, or other specific appearance details of the specific product you are purchasing. The Product you receive may slightly vary from the image of the Product on the Site. To the extent the variation is unacceptable, the Product may be returned for a refund, subject to our return policy.
7. Promotions
Promotional Emails
As a user, you agree to receive newsletters and promotional emails, including, without limitation, certain third-party offers. You may opt-out of these promotions by clicking the “opt-out” in the applicable email or by emailing us at ciao@qizzdiamonds.com with the following: “Opt-out Request.”
8. Intellectual Property
All text, data, graphics, button icons, images, audio clips, and software (collectively, “Content”) on the Site are the exclusive intellectual property of Qizz, are licensed to Qizz by third parties, or are otherwise permitted to be used by Qizz. The collection, arrangement, and assembly of all Content on the Site (the “Compilation”) belongs exclusively to Qizz. The Services and the Site, their Content and Compilation, and all software used therein is owned by, licensed to, or otherwise permitted to be used by Qizz and all owned intellectual property is protected by United States Copyright Act of 1976, as amended, Title 35 of the United States Code, each other applicable domestic law and all applicable intellectual property laws of other countries.
The use of any of Qizz Intellectual Property (as defined below), or the Intellectual Property of third parties that appears on the Site, without our express written consent, or the express written consent of such third parties, is strictly prohibited. “Intellectual Property” includes, but is not limited to, all content, compilation, software, logos, slogans, trade names, meta tags, and all other copyrighted information, trademarks or service marks, trade secrets, and patents.
9. Disclaimers of Warranties
(a) Limited Craftsmanship Warranty. Company warrants to the original retail purchaser that the Products shall be free from inherent manufacturing, production, or craftsmanship defects for a specified period from the original date of delivery. Under this limited warranty, Company will provide one (1) complimentary repair or restoration service, subject to physical evaluation and confirmation of a qualifying defect by Company’s authorized master jewelers. The applicable warranty periods are strictly defined as follows:
- Standard Collections: Products purchased from Company's standard catalog are covered for a period of one hundred eighty (180) days from the original date of delivery.
- Custom & Bespoke Designs: One-of-a-kind, modified, or custom-engineered Products are covered for a period of three hundred sixty (360) days from the original date of delivery.
(b) Warranty Exclusions and Limitations. This limited warranty is strictly conditional upon proper care and storage of the Product and explicitly excludes coverage for:
- Any Product that has been lost, stolen, abandoned, or improperly stored.
- Damage caused after delivery by accident, impact, misuse, abuse, negligence, or ordinary wear-and-tear.
- Any Product that has been resized, engraved, repaired, altered, or otherwise modified by any third-party jeweler or entity without the express, prior written consent of Company.
- Cold Enamel Exclusions: Company proudly stands behind the structural integrity of its cold enamel collections. This warranty covers structural production failures, such as a complete separation or loss of the enamel inlay from its precious metal setting. However, because enamel features a delicate glass-like resin finish, this warranty strictly excludes surface scratches, fractures, chipping, peeling, or discoloration caused post-delivery by daily lifestyle wear, physical impacts, or chemical exposure (including, without limitation, perfumes, sanitizers, solvents, and chlorine).
(c) Claims Procedure. To initiate a warranty review, you must contact Company immediately within the applicable warranty period at orders@qizzdiamonds.com. You must provide your original order details and photographic evidence of the alleged defect. Upon preliminary review, Company will coordinate a secure, insured transit of the Product to our central facility. No warranty services shall be performed or approved without a prior physical evaluation and conclusive determination by Company's master jewelers.
(d) Disclaimer of All Other Warranties. Your use of the Site and/or any products or Services is at your own risk. The Services are provided on an "AS IS" and "AS AVAILABLE" basis. EXCEPT FOR THE EXPRESS LIMITED CRAFTSMANSHIP WARRANTY STATED IN SUBSECTION (a) OF THIS SECTION 9, the Services and Products are provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance. THE COMPANY MAKES NO REPRESENTATIONS OR WARRANTIES ABOUT THE SERVICES AND ANY PRODUCTS, THE SUITABILITY OF THE INFORMATION CONTAINED ON OR RECEIVED THROUGH USE OF THIS SITE, OR ANY SERVICES OR PRODUCTS RECEIVED THROUGH THIS SITE. ANY AND ALL OTHER WARRANTIES ARE EXPRESSLY DISCLAIMED, SUBJECT ONLY TO OUR RETURN POLICY. BECAUSE SOME JURISDICTIONS DO NOT PERMIT THE EXCLUSION OF CERTAIN WARRANTIES, THESE EXCLUSIONS MAY NOT APPLY TO YOU BUT SHALL APPLY TO THE MAXIMUM EXTENT PERMITTED BY LAW. The Company, its subsidiaries, affiliates, and its licensors do not warrant that (a) the Site will function uninterrupted, secure or available at any particular time or location; (b) any errors or defects will be corrected; (c) the Site is free of viruses or other harmful components; or (d) the results of using the Site will meet your requirements.
10. Limitation of Liability and Release
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NEITHER THE COMPANY, ITS LICENSORS, SUPPLIERS, PARTNERS, AFFILIATES NOR THIRD-PARTY SERVICE PROVIDERS SHALL BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES, OR ANY OTHER FORM OF DAMAGES IN ANY MANNER ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, YOUR USE OF THE SITE, ANY PRODUCTS OR ANY SERVICES, REGARDLESS IF CAUSED BY NEGLIGENCE OR GROSS NEGLIGENCE OF THE COMPANY AND REGARDLESS OF THE FORM OF ACTION, THE BASIS OF THE CLAIM, OR WHETHER OR NOT THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES BEYOND THE MONETARY AMOUNT YOU PAID FOR THE SERVICES AND/OR PRODUCTS.
IN THE EVENT YOU HAVE ANY DISPUTE WITH ONE OR MORE THIRD PARTIES AS A RESULT OF YOUR USE OF THE SITE, ANY PRODUCTS OR THE SERVICES, OR ARE IN ANY WAY DAMAGED AS A RESULT OF ANY THIRD PARTY IN CONNECTION THEREWITH, YOU HEREBY RELEASE AND COVENANT NOT TO SUE OR OTHERWISE MAKE A CLAIM, DEMAND OR FILE ANY LEGAL ACTION OR INSTITUTE ANY LEGAL OR REGULATORY PROCEEDINGS AGAINST US, OUR AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, ATTORNEYS, REPRESENTATIVES AND SUPPLIERS FROM, FOR ANY CLAIMS, ACTIONS, DEMANDS OR DAMAGES (WHETHER DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL), OF WHATEVER KIND OR NATURE, KNOWN OR UNKNOWN, SUSPECTED OR UNSUSPECTED, WHETHER FORESEEABLE OR NOT, DISCLOSED OR UNDISCLOSED.
IF YOU ARE A CALIFORNIA RESIDENT, BY ACCEPTING THIS AGREEMENT YOU ARE WAIVING CALIFORNIA CIVIL CODE SECTION 1542 WHICH STATES “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM OR HER MUST HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR”.
11. Indemnification
You agree, to the fullest extent permitted by law, to indemnify and hold Qizz and its affiliates, officers, directors, representatives, members, shareholders, agents, suppliers, distributors, employees, service or third party providers, contractors, subcontractors, and licensors harmless from any claim, demand, damages, penalties, fines, costs, amounts paid in settlement, liabilities, obligations, taxes, liens, losses, expenses, fees and court costs and reasonable attorneys' fees and expenses incurred in connection with any litigation made by any third party arising from: (i) your use of and/or access to the Site or any Services or Product; (ii) your violation of any part of this Agreement; (iii) your violation of law or of any third-party right, including without limitation infringement of the rights of a third party or of any copyright, property, or privacy right; (iv) any claims resulting from content you supply; (v) your unconscionable commercial conduct; or (vi) any other claim that your use of the Site or any Services caused damage to a third party. Qizz reserves the right, at its own expense, to assume exclusive defense and control of any matter otherwise subject to indemnification by you and, in any case, you agree to cooperate with Qizz if and as requested by Qizz in the defense of such matter.
If you are not entirely satisfied with your purchase, you may request a return for a refund under the following strict conditions:
(1) Timeframe: The return must be initiated, and the item handed over to the carrier, within fourteen (14) days of the original delivery date.
(2) Condition: The item must be completely unworn, unused, unaltered, and unmodified in any way.
(3) Packaging & Documentation: The item must be returned in its original luxury packaging, including all boxes, instructions, paperwork, gemological certificates, labels, tags, and accessories.
(4) Authorized Shipping Only: To ensure security and insurance coverage, you must contact us to receive a complimentary, fully insured prepaid shipping label. You must box the item securely and hand-deliver the package to an authorized staff member at an official carrier location (such as FedEx or UPS) to ensure the package is scanned into the carrier's tracking system. DO NOT USE UNMONITORED DROP BOXES. Returns shipped using unauthorized labels or independent carriers will not be covered by our transit insurance and will be rejected.
(5) Proof of Purchase: The shipment must include the original packing slip or a copy of your receipt, along with a note indicating the reason for your return.
The final decision to accept a request for a refund remains in our sole and absolute discretion following a thorough quality inspection.
We reserve the right to charge a restocking and inspection fee up to 20% of the purchase price, and this fee will be deducted before processing the applicable refund amount.
Returns are not allowed on special orders, custom designs, or jewelry that has been engraved or altered/modified; ALL SUCH SALES ARE FINAL.
All refunds will be credited to the original method of payment, less any restocking and inspection fee.
Within fourteen days of receiving the item, we will either issue you the applicable refund (less any restocking and inspection fee), or we will contact you about why your refund request cannot be processed.
13. Modifications to the Site and Services
Qizz reserves the right to terminate, modify, cancel or discontinue, temporarily or permanently, all or any portion of the Products and Services with or without notice.
You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
15. Termination and Effect of Termination
In addition to any other legal or equitable remedies, we may, without prior notice to you, immediately terminate this Agreement and/or or terminate or revoke any or all your rights granted under this Agreement. Upon any such termination, you shall immediately cease all access to and use of the Site or any Services and we shall, in addition to any other legal or equitable remedies, immediately revoke all usernames, password(s), and account identification issued to you and deny your access to and use of the Site and all Services, in whole or in part. Any termination of this Agreement shall not affect the respective rights and obligations (including without limitation, payment obligations) of the parties arising before the date of termination.
16. Miscellaneous
a. Choice of Law and Forum. This Agreement shall be governed and construed in accordance with the laws of Arizona, United States, without regard to its conflict of law provisions. All disputes related to this Agreement or any Services shall be resolved by litigation in the federal or state courts located in the State of Arizona, USA, Maricopa County, and each Party irrevocably consents to the jurisdiction of such courts and hereby waives any jurisdictional or venue defenses available for any and all disputes between the parties, whether related to this Agreement, the Services, or otherwise, and whether the dispute sounds in tort, contract, or otherwise.
b. Waiver. No waiver by either party of any default shall be deemed as a waiver of prior or subsequent default of the same of other provisions of this Agreement.
c. Survival. If any term, clause or provision hereof is held invalid or unenforceable by a court of competent jurisdiction such invalidity shall not affect the validity or operation of any other term, clause or provision and such invalid term, clause or provision shall be deemed to be severed from the Agreement.
d. Attorneys’ Fees. If any proceeding or action shall be brought to recover any amount under this Agreement, or for or on account of any breach hereof, or to enforce or interpret any of the terms, covenants, or conditions of this Agreement, the prevailing party shall be entitled to recover from the other party, as part of the prevailing party's costs, reasonable attorneys' fees, the amount of which shall be fixed by the court, and shall be made a part of any award or judgment rendered (regardless of whether or not the matter is contested).
e. Force Majeure. The Company shall not be responsible for, or be considered in breach or default of this Agreement, on account of any failure to perform or delay in the performance of any obligation hereunder caused by the death or disability of a member of the Company, an act of God, fire, war, act of terrorism, insurrection, riot, labor disturbance (including strike and lockout), equipment malfunction, computer hacker, cut wire or fiber, governmental regulation or interference or other events not within the reasonable control of the Company, regardless of whether such events or interference could or should have been completed.
17. Copyright Complaints and DMCA Policy
We observe and comply with the DMCA, and have adopted the following Notice and Takedown Policy relating to claims of copyright infringement concerning any content on this Site or any related media.
Notice of Claimed Infringement
If you believe that your work has been copied in a way that constitutes copyright infringement, please provide our designated copyright agent identified below with the following information:
(1) Your name, address, telephone number, and e-mail address;
(2) A description of the copyrighted work that you claim has been infringed;
(3) The exact URL or web address where the alleged infringing material is located, along of a screenshot showing where the alleged infringing material is located;
(4) A statement by you that you have a good faith belief that the disputed use has not been authorized by you, your agent, or the law;
(5) Your electronic or physical signature or the electronic or physical signature of the person authorized to act on your behalf (it’s okay to just type your full name at the end of your notice); and
(6) A statement by you, made under penalty of perjury, that the information in your notice is accurate, and that you are the copyright owner or authorized to act on the copyright owner’s behalf.
NOTE: If you submit a removal request and you are NOT the copyright owner, or if you make any false statement in your demand (including a statement that our use of images is infringing when the use is clearly fair), you should be aware that the law imposes substantial liability for any damages and any attorney’s fees incurred as a result. See 17 U.S.C. § 512(f).
Please do not send other inquires or information to our designated agent.
You may send your DMCA notice to our registered DMCA agent via email to eren@qizzdiamonds.com. Rather than emailing us, DMCA notices can be submitted in writing to our designated DMCA Agent (our “Agent”): O. Eren Bayramoglu, 4340 East Indian School Rd., Ste. 21-150, Phoenix, AZ 85018. Mailing DMCA notices is strongly discouraged and may delay processing of your request.
Our compliance with the DMCA should not be considered a promise, either express or implied, to remove any material from this Site. Removal is always done at our sole and absolute discretion, regardless of any discretionary take down procedures, including the following, that we may elect to adopt and/or utilize.
Upon receipt of any notification of claimed copyright infringement, we reserve the right, at any time, without notice or liability, to disable access to, or remove any material or activity accessible on or from the Site or any materials claimed to be infringing. We will attempt to act expeditiously to remove access to all material that infringes on another's copyright, according to the procedure set forth in 17 U.S.C. §512 of the "DMCA".
If any DMCA notice does not comply with §512 of the DMCA, but does comply with three requirements for identifying sites that are infringing according to §512 of the DMCA, we may attempt, but are under no obligation, to contact or take other reasonable steps to contact the complaining party to help that party comply with the notice requirements. When our Agent receives a valid notice, we will attempt to expeditiously remove and/or disable access to the infringing material and shall notify the affected user. Then, the affected user may submit a counter-notification to our Agent containing a statement made under penalty of perjury that the user has a good faith belief that the material was removed because of misidentification of the material. After our Agent receives the counter-notification, we may replace the material at issue within 10-14 days after receipt of the counter-notification unless our Agent receives notice that a court action has been filed by the complaining party seeking an injunction against the infringing activity.
18. Contact Us
For questions or comments regarding the Site or any Products or Services, please contact us using the information below:
· Email: ciao@qizzdiamonds.com